Multifaceted perspectives

You are responsible for providing assistance with the implementation and operation of IT solutions domestically and internationally. You will ensure first level support for employees and will answer, prioritize and work on user requests. Furthermore, you will deal with occurring incidents as quickly as possible and record your troubleshooting steps. The maintenance of existing IT solutions as well as the execution of software updates and hardware upgrades are part of your tasks.

Taking responsibility together

Responsibilities include: 

  • Monitoring of IT system
  • Maintaining client computers, servers, and cell phones, storage, updates, and backup systems
  • Perform hardware and software updates (patch management)
  • Maintaining office phone system
  • Computer security (firewall, windows, etc.)
  • Adhere to strict IT security rules and enforce systems, policies, and procedures
  • Employee Training
  • Prioritizing of problems
  • Project management
  • Negotiate/revise contracts
  • Maintain Anti-Virus solution
  • Close communication with HQ and other subsidiaries
  • Assumes sub-project management in IT-related projects
  • Reports security incidents to the responsible security system administrator
  • Initiates the procurement of IT technology
  • Sets up IT infrastructure and supports it including maintenance
  • Independently and proactively designs and optimizes services according to the needs and state of the art as well as the IT strategy
  • Assesses complex situations and derives measures for business continuity and IT security

 

REQUIRED QUALIFICATIONS

You have a bachelor’s degree in computer science and/or at least five (5) years of experience as IT Administrator. You are experienced with the handling of IT technology and you have a good technical understanding. Furthermore:

  • Able to understand and apply technical documentation in English
  • Excellent communication skills and a strong organizing ability are a must.
  • Be able to occasionally travel (US and internationally)
  • Good time management and organizational skills
  • Strong analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Ability to offer excellent customer service
  • You are proactive and flexible as well as able to work under pressure and as part of a multinational team
  • Administrative system access to the systems he/she is responsible for
  • Physical access to technology
  • Data access in case of technical necessity
  • Technical instructions regarding the availability of services to affected employees, internal IT teams and service providers
  • Implementing guidelines on IT services
  • Demanding necessary requirements and information on the characteristics of IT services

And a working knowledge of:

  • Microsoft Server
  • Linux Server                                                      
  • Microsoft Office Products
  • IT Hardware (Dell VxRail, VMare, Switches, Blade System, 3Par Storage, EMC Data Domain)
  • Scripting (Windows PowerShell PS, Linux Shell SH, SAP ABAP Scripts)
  • Apple iPhone

 

PREFERRED QUALIFICATIONS

  • German language proficiency a plus
  • Experience working in a multinational environment
Benefits

Company Paid STD/LTD

Company Paid Life Insurance

Paid Sick Time

PTO

Vision

Dental

Medical

401(k) with Company Match

Competitive Wages

INTERESSE
Are you interested?

Then we look forward to receiving your application, stating your period of notice. Please apply preferably online via our career portal on our website.

For resumé and any questions please use jobs.vana@vonardenne.com

Apply now

job description

For reasons of better readability, no gender-specific differentiation is made. Corresponding terms apply in principle to all genders for the purposes of equal treatment.

INFOS

Application process

Have you found a suitable job offer or would you like to send us an unsolicited application?

Applying to VON ARDENNE is very easy and only takes a few minutes. Here you will find the most important information about our application process.

You can easily submit your application in our online portal. Please upload your informative CV as well as your references and a cover letter. We first review your application in our HR department and then in the relevant department.

Our first meeting usually takes place as an online meeting. In this initial exchange, you and your future manager will get to know each other. During the interview, you will have the opportunity to learn more about the position and the company.

During a personal interview on site, you will learn more about our location and your future workplace. In this in-depth exchange, we discuss all the requirements and framework conditions for the job. Of course, we will also answer all your questions.

Note: If you apply for one of our apprenticeships, an aptitude test will follow at this point.

Once we have decided to work with each other, you will receive a binding contract offer. We will present all conditions and benefits to you in a joint discussion. Now you can get started at VON ARDENNE!

Onboarding

We want your start at VON ARDENNE to be successful from the very beginning.

In our onboarding program, you will receive a comprehensive overview of our company in addition to your professional induction.

As part of the contract handover, you will receive a checklist to prepare your start at VON ARDENNE. We will also provide you with the access data for your employee account, which you can already use from the comfort of your own home. Here you can prepare for your first day at work, e.g. upload a photo for your employee ID card.

The first working day starts together for all new employees. At interdepartmental informational events, you will get an overview of the company and can make initial contacts. You will also receive your technical equipment on your first day of work.

Now the technical training starts. During the initial period, your individual on-the-job training plan will provide you with an orientation on all subject areas and the relevant contact persons. If you have any questions or need help, your manager and the team are always available to advise you. In addition, we offer a variety of formats for networking and knowledge sharing.

In the course of joint discussions, we provide mutual feedback regarding your entry into the company. Even after your onboarding, we remain in constant communication. In our annual development meetings, we regularly talk about your career prospects and additional development steps at VON ARDENNE.

JOIN US!
Contact
06.05.2024 - 09.05.2026
SVC Annual Conference 2024

Booth: nn
Chicago Hilton, Illinois, USA

14.05.2024 - 16.05.2024
Optatec Frankfurt 2024

Booth: 318
Messe Frankfurt (1 Halle)

16.05.2024 - 18.05.2024
TiExpo 2024

Booth: A / 099
Suzhou. (The city close to Shanghai)

 

19.05.2024 - 24.05.2024
ICMCTF 2024

Booth: 321
Grand Exhibit Hall of the Towne and Country Hotel
and Convention Center San Diego
California, USA

04.06. - 06.06.2024
FCVC 2024

Booth: B / 15
Shanghai Automobile Exhibition Center
7575 Boyuan Road, Anting Town, Jiading District, Shanghai

Human Resources - VA

Am Hahnweg 8
01328 Dresden
Germany

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